Our online boutique delivers only to Kingdom of Saudi Arabia. Orders may not be shipped to P.O. boxes, AFO/FPO addresses or to any address outside the Kingdom of Saudi Arabia. Please contact our Customer Service Team at customercare@jacquemus.sa if you have any additional questions.
We offer multiple types of shipping options: 4 hour and same day delivery within Riyadh city limits for orders placed before 2PM (exclusions apply). For other cities and remote areas we offer standard delivery between 1 to 6 days.
The shipping options will be offered at checkout based on availabilities. Please contact the contact our customer service team at 8001240208 or email us at customercare@jacquemus.sa to assist you.
JACQUEMUS offers free standard delivery on all orders. Express delivery fee will be calculated based on order value and area of delivery. The shipping options will be offered at checkout based on availabilities. Please note that free shipping will be applied to your order at checkout.
All orders are shipped directly from KSA and there are no custom fees applied to any order.
We offer mutliple shipping options: 4 hour and Same day delivery within Riyadh city limits for orders placed before 2PM (exclusions apply).
For other cities and remote areas we offer standard delivery between 1 to 6 days. Kindly note that delays may be caused by delays in payment authorizations and product availability. During our sales period, the large amount of orders may also result in longer delivery times. Delivery estimate will be mentioned in the email conformation. Please contact our customer service team at 8001240208 or email us at customercare@jacquemus.sa to assist you.
Once your order is shipped, you will receive a confirmation e-mail with the order number. Don't hesitate to contact our Customer Care Team at customercare@jacquemus.sa or 8001240208 to assist you.
We kindly ask you to contact our customer service at customercare@jacquemus.sa or 8001240208. Please note that any claim regarding the delivery must be submitted in 14 working* days following the delivery of the parcel.
*After this period, we are not able to claim any lost orders.